Deploy Social Proof
UX Best Practices
Social proof is the psychological phenomenon where people assume the actions of others reflect correct behavior. In UX, displaying evidence that others use and value your product increases trust and conversion.
Types: User counts, testimonials, ratings, reviews, social media mentions, and "trending" indicators.
Cialdini's principle: "When uncertain, people look to the actions of others to determine their own."
Quiz
Pass: 3/3 correct1. 'Wisdom of friends' social proof involves:
2. When does social proof backfire?
3. Paradoxically, including some negative reviews: